For questions regarding KENZO fragrances, please email:
Delivery is based on the selected shipping method.
Ground ShippingDelivery in 3 to 5 business days
Second Day Shipping - $15.00Delivery in 2 business days
Overnight Shipping - $25.00Delivery next business day
Orders are processed and shipped same day if received and clear credit authorization by 12PM EST.
You can find your tracking number in the "Orders" section of your account or the "Track Your Order" link in the shipping notification email.
Unfortunately, you are unable to modify a delivery address once the order is processed. However, if the order has been placed within 30 minutes, you may to cancel it and reorder.
If your order has shipped, please contact our customer service team to request a change of address.